Programmer calibration service

Elnec offers a full calibration service for all supported programmers.

1. Features of the service

After receiving your Elnec programmer a careful calibration test will be performed. If necessary, the parameters of the programmer will be adjusted / set according to corresponding standards and regulations. Inspected values of the programmer after the calibration will be close to values of a new Elnec programmer of a particular type. Shipment of calibrated programmer back to customer will be accompanied by a calibration test report where result certifies the calibration. On request a detailed breakdown of the test results is available.

2. Pricelist of calibration service

3. Calibration service procedure

3.1 Before sending a product for calibration please:

3.1.1 Perform a self-test of all sites of your programmer. The self-test result must be OK, if not, contact Elnec.

3.1.2 Contact Elnec to obtain a return merchandise authorization (RMA) number for shipment of your programmer. This e-mail form can be used. RMA number will speed up processing of your order,

3.1.3 Write down the model and serial number and keep it for your reference,

3.1.4 Ship your programmer including the self-test copy to the following address:

Instead of R-XXXXXX/XX write your RMA (see provision 3.1.2 above)

Notes:

• please provide RMA number at the documents which accompanies product and also at the shipment box,
• standard calibration time - within 5 business days after receiving the product to Elnec
• please note that shipping cost is paid by customer